Frequently Asked Questions

We offer standard and expedited shipping options. Shipping costs vary based on your location and the selected shipping method. You can view the exact shipping fee during the checkout process.

Standard shipping typically takes 5-7 business days, while expedited shipping takes 2-3 business days. Please note that processing times may affect delivery estimates.

Currently, we ship within the United States and Canada only. We plan to expand our shipping destinations in the future.

We accept major credit cards (Visa, MasterCard, American Express) and PayPal. All transactions are securely processed.

Yes, we use industry-standard encryption to protect your payment details. Your security is our priority.

Once your order is shipped, you'll receive a tracking number via email. You can use this number on our website to monitor your shipment's progress.

We offer a 14-day return policy for unused and unopened items. To initiate a return, please contact our customer service team.

Orders can be modified or canceled within 24 hours of placement. After this period, we cannot guarantee changes due to processing times.

Yes, all our products are 100% authentic and sourced directly from reputable manufacturers.

Warranty information varies by product. Please refer to the individual product pages for specific warranty details.

No, you can checkout as a guest. However, creating an account allows you to track orders and manage your preferences more easily.

You can reach our customer support team via email at support@shopvigo.comor by phone at +1 (973) 435-3638.